Shipping policy

Welcome to lauche.Co We are committed to delivering high-quality products straight to your doorstep. Please review our shipping policy to understand how we process and deliver orders.

1. Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).
During high-demand periods (e.g., sales, holidays), processing times may be slightly extended.
You will receive an email confirmation with tracking details once your order has been shipped.

2. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your package through our website or the carrier's tracking portal.

3. Shipping Delays

While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues. We appreciate your patience and understanding.

4. Lost or Stolen Packages

Serene Spaces is not responsible for lost or stolen packages after they have been marked as delivered.
If your package is lost in transit, please contact the shipping carrier or reach out to us at [Your Contact Email] for assistance.